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Questions? We've got straight answers.

Everything about how we work, what it costs, and what to expect — no jargon, no dodging.

Getting started

How do I know which service I need?

You don't have to figure it out alone. Our pricing lays it out as one plan per job — start free, Guest Posting for premium editorial links on vetted publications, Consistency for hands-off volume, or Blog Comments. Not sure which fits? Book a free call and we'll tell you straight.

Can I buy just one service?

Yes. Every service works on its own — as a one-time project or inside a retainer. You're never forced to bundle things you don't need.

What happens after I get in touch?

We send a free audit of your site, then a short call to confirm goals and the right package. If it's a fit, we agree scope in writing and get started — usually within a few days.

What industries do you work with?

We work across SaaS, e-commerce, and local services.

Pricing & billing

Am I locked into a contract?

No. Ongoing retainers are month-to-month — cancel anytime with 7 days' notice, no exit fees. One-time projects are simply paid per project. We keep clients by being worth keeping.

What does it cost?

It depends on the service and plan you choose. Recurring plans are month-to-month and one-time work is priced per project — you'll find the full, current breakdown on our pricing section.

What's the difference between recurring and one-time?

Recurring services compound over time (ongoing content, links, and monitoring). One-time work delivers one defined thing fast (for example a batch of blog comments). Many clients start with a one-off, then move to a retainer.

How and when am I billed?

Retainers are billed monthly, in advance, through our secure checkout — which accepts all major payment methods. One-time projects are paid upfront. Any applicable taxes are shown at checkout before you pay.

Do you offer refunds?

For recurring services, you cancel anytime and aren't billed for future periods. For one-time projects — which are paid in full upfront — fees are refundable only if the results explicitly promised in your proposal remain undelivered or unfulfilled. See our refund terms.

SEO & results

How long until I see results?

SEO compounds, so it isn't instant. Most clients see ranking movement in 6–10 weeks and meaningful traffic by month 3–4. Link building is a compounding investment — the earlier you start, the sooner authority builds.

Do you guarantee #1 rankings?

No honest agency can — rankings depend on Google's algorithm and your competition, both outside anyone's control. We guarantee best-practice work and transparent reporting, not specific positions. Anyone promising guaranteed #1 is a red flag.

What reporting do I get?

Weekly rank and traffic tracking you can verify yourself, plus a plain-English monthly report on what moved and what's next — all in your client dashboard. No vanity metrics.

Do you need access to my site and analytics?

Yes — to do the work and measure it, we need access to your website (CMS), Google Search Console, and analytics. We'll guide you through granting it securely during onboarding.

What if I'm already doing SEO in-house?

We can complement an in-house team — taking on technical work, content, or links — or run the whole programme. We'll scope it so we're adding to your effort, not duplicating it.

Guest posting & safety

Is your link building safe? Will it risk a penalty?

Every link is an editorial placement on a real site with real traffic — no PBNs, link farms, or auto-generated junk. We hand-vet every site and report every live URL. It's the slow, safe way, and the only way we work.

Do I get to see where my links are?

Yes — every placement is reported in your dashboard with its live URL and metrics. We hand-vet each site for real traffic and a clean profile before placing, so the quality bar is set before anything goes live.

What quality standards do the sites meet?

Real, topically relevant sites with genuine traffic — typically DA 30+ with contextual, in-content placements. You get a live placement report with metrics for each link.

Projects

What's included in a one-time project?

Each project lists its exact deliverables, page count, timeline, and revision rounds before kickoff. Scope is locked in writing — anything beyond it is quoted separately, so there are no creeping invoices.

Can I add a project on top of a retainer?

Yes — projects can run alongside any ongoing plan, and retainer clients often add a one-off sprint when something specific comes up.

Account & support

Who will I be working with?

No faceless account managers — you get a named strategist who owns your account, backed by specialists. Meet the team on our about page.

How do we communicate?

We keep it simple — email and a regular check-in call, plus a named strategist you can always reach. You'll always know who to reach and how.

How do I cancel?

Email your strategist or [email protected] with 7 days' notice. No retention runaround — we'll wind things down cleanly and hand over what's yours.

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